CasaLuxy Mobile Messaging Terms of Service

Last updated: 14 October 2026

This mobile messaging program is operated by Casaluxy Limited, trading as CasaLuxy, at casaluxy.com. These terms explain the text messages we may send when you separately opt in to our SMS marketing program.

1. Messages you may receive

With your express consent, we may send SMS or other supported mobile text messages about new furniture and lighting collections, design inspiration, special offers, product recommendations, back-in-stock announcements, and reminders about items left in your checkout. We may use automated messaging technology. We send messages only in countries and through sender types supported by our messaging provider.

2. Consent and frequency

Signing up for mobile marketing is voluntary, is not required to make a purchase, and is not a condition of purchasing from CasaLuxy. Message frequency varies based on your subscriptions, shopping activity and our campaigns. We do not promise a fixed number of messages. Consent to email marketing is separate from consent to receive SMS marketing.

3. Rates and delivery

CasaLuxy does not charge a subscription fee for the mobile messaging program, but message and data rates may apply according to your mobile carrier and plan. Delivery may be delayed or unavailable due to networks, devices, carriers or location. Mobile carriers are not liable for delayed or undelivered messages.

4. Opting out

You can stop receiving marketing text messages at any time. Where messages come from a two-way capable phone number, reply STOP to unsubscribe and HELP for assistance. One-way branded sender IDs cannot receive replies, including STOP or HELP. To unsubscribe from messages sent using a branded sender ID, use the unsubscribe link included in each message. For help, or to request an opt-out by email, contact info@casaluxy.com. You may receive a final confirmation of your opt-out where permitted. Unsubscribing through Klaviyo removes consent for both promotional and transactional SMS in our Klaviyo messaging program. Necessary order-related information may still be sent by email.

5. Customer support

For help with this program, email info@casaluxy.com or contact us through our Contact Us page.

6. Privacy

We use your phone number, consent information and relevant shopping activity to manage subscriptions and deliver messages through our messaging service providers, including Klaviyo when enabled. For details about personal information and your choices, see our Privacy Policy. We do not sell or share mobile opt-in consent information with third parties for their own marketing purposes.

7. Changes

We may update these terms as our messaging service changes or as required by law. The updated version will be published on this page. Questions may be directed to info@casaluxy.com.