CasaLuxy · Customization

Your space.
The finer details.

Have a specific size, finish or configuration in mind? Share your lighting or furniture requirements. We review what is possible with our manufacturing partners before preparing a quote.

For personal spaces and professional projects.

Fabric, wood, stone and metal finish samples arranged beside a furniture sketch
Materials & finishes inspiration
Start with a product or a briefFeasibility reviewed before quotationSpecifications confirmed before payment

Crystal lighting · Design inspiration

Light, shaped by crystal.

Generated design concepts to help you describe your ideas. Feasibility, materials, dimensions and availability are confirmed individually before quotation.

Discuss your lighting idea

What would you like to explore?

Details that work
with your room.

Customization depends on the selected product, materials and production requirements. These are areas you can ask us to review; availability is confirmed for each enquiry.

01 / Proportion

Dimensions & suspension

Share the room measurements, ceiling height or required furniture dimensions, together with the product you are considering.

02 / Character

Finishes & materials

Tell us your preferred colour, metal finish, upholstery or material. We will check which options can be offered for the design.

03 / Arrangement

Layout & configuration

Send a sketch, drawing or reference to explain the arrangement you need. For lighting, include installation and electrical requirements for your destination.

Standard options or bespoke? Listed sizes and colours remain standard catalogue options, even when produced after ordering. A bespoke request goes beyond those options and needs an individual review and written specifications.

How it works

A clear brief.
A considered response.

CasaLuxy coordinates your enquiry with its manufacturing partners. You review the proposed specifications and commercial terms before deciding to proceed.

About CasaLuxy
  1. Send your requirements

    Include a product link or reference, dimensions, materials, quantity, delivery location and target date.

  2. Review feasibility

    We check the requested changes with the relevant partner. If a change cannot be offered, we explain the available alternatives.

  3. Agree the specification & quote

    Confirm the dimensions, finish, price, payment terms, preparation and delivery estimate, and any applicable cancellation or return exceptions before payment.

  4. Preparation, checks & dispatch

    Once the order is confirmed, preparation follows the agreed requirements. Goods are checked and packed in China before dispatch through the selected delivery provider.

Your project starts here

Share the idea.
Include the details.

Use the form or email your requirements. Please include:

  • “Customization enquiry” and a product link or reference
  • Required dimensions, finish and materials
  • Quantity and any installation requirements
  • Delivery country and postcode
  • Your preferred arrival date

Drawings and reference images can be sent by email. Please send only material you have permission to share.

Monday–Friday, 9:00 AM–5:00 PM Hong Kong Time. We respond within 1 business day. A detailed quote may require further discussion.

+852 5180 0514

Send your enquiry

Include the project details listed alongside this form in your message. First name, last name and email are required.

    We use your details to respond to this enquiry. See our Privacy Policy. You can email drawings or reference images to info@casaluxy.com.

    Useful details

    Before commissioning a piece.

    Can every product be customized?

    No. Feasibility depends on the design, materials, production process and intended use. We confirm the available changes before issuing a quote. An enquiry is not a guarantee that a requested modification can be made.

    Will I receive drawings or samples?

    You can request them for the items you are considering. We confirm what is available, any charges and the expected timing before arranging them. They are not automatically included with every enquiry.

    How long will a bespoke order take?

    The estimate depends on the confirmed specification and destination. We explain handling, transit and the total estimated delivery time before payment. Orders ship from China to the United States, United Kingdom, Canada and Australia. See our Shipping Policy.

    Can I cancel or return a custom order?

    Any lawful exception for genuinely personalized or bespoke goods is disclosed before purchase. Standard catalogue options retain the normal return conditions. Faulty, damaged, incorrect or materially misdescribed goods remain covered by applicable remedies. Read our Returns & Refunds Policy before ordering.

    Do you provide installation or an on-site design service?

    These services are not included in our standard offer. Check installation requirements with a qualified local professional, particularly for electrical compatibility, ceiling support and safe mounting.

    Planning a project with several pieces?

    Explore the CasaLuxy Trade Program →